--- title: Cisco - General Information description: The below devices are provisionable WARNING - domains with an underscore ("_") in the name will not register (tested with SPA509g firmware) Visit this page, "Become a Cisco Partner".  The following me --- [Skip to content](https://ukdocs.access4.com/cisco-general-information#main-content) [![Untitled design-3](https://ukdocs.access4.com/hs-fs/hubfs/Untitled%20design-3.png?width=300&height=60&name=Untitled%20design-3.png)](https://documentation.luminatewholesale.com/?hsLang=en) Open main navigation Close main navigation How Can We Help You? - There are no suggestions because the search field is empty. 1. [Access4 UK Knowledge Base](https://ukdocs.access4.com/?hsLang=en) 2. [HARDWARE](https://ukdocs.access4.com/hardware?hsLang=en) 3. [Cisco](https://ukdocs.access4.com/hardware?hsLang=en#cisco) # Cisco - General Information ### ![File:Cisco logo blue 2016.svg - Wikimedia Commons](https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQlzL7VwdzRw64nLVJqZV63_4Bt2LUeTTxaKw&s) ### Provisionable Devices The below devices are provisionable - SPA500 series phones - 6800, 7800, 8800 series MPP firmware phones. Read ["Convert between Enterprise Firmware and Multiplatform Firmware..."](https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/guide-c07-742786.html) for more information **WARNING -** domains with an underscore ("\_") in the name will not register (tested with SPA509g firmware) ### Become a Cisco Partner Visit this page, ["Become a Cisco Partner"](https://www.cisco.com/c/en/us/partners/become-a-partner.html).  ### Provisioning URL The following methods can be used to get phones pointed to the Endpoints Module: **Note -** The Luminate Provisioning Tool only works on phones with MPP firmware. 1. The Luminate Provisioning Tool can be used to provision Cisco devices remotely via factory reset ([See here for a guide](https://documentation.luminatewholesale.com/luminate-provisioning-tool-guide?hsLang=en)) 2. Web Interface - set provisioning server to http://\/cfg/spa$MA.cfg 3. DHCP options 4. Customer Device Activation (formerly known as EDOS), read ["How does Customer Device Activation (CDA) (Formerly known as EDOS) work and how-to setup?"](https://community.cisco.com/t5/collaboration-knowledge-base/how-does-customer-device-activation-cda-formerly-known-as-edos/ta-p/3985978) Note: Cisco SPA devices only accept HTTPS provisioning with certs signed by their own CA, so we recommend only using HTTP provisioning with them. ### Defaults and Overrides When you see the XML configuration examples you'll see something similar to this: \value\ Overrides are always formatted like **Parameter="Value"**, ignore the ua="na", and Endpoints will convert to the appropriate XML formatting. For parameters with an index like \ the parameter is actually **Dial\_Plan\[1\]**. Note these devices will pull defaults from the Linksys and not from the Cisco defaults as they use LinksysXML code structure. ### BLF and Directory BLF and directory are configured via the Builder. You may need to add the below override to get the phone to power sidecars. ``` PoE_Power_Required="Maximum" ``` ### Shared Line Appearance (SLA) SLA can be provisioned but has not been extensively tested. ### Geo-Redundancy Cisco phones are provisioned with SRV geo-redundancy when applicable.  ### Transport UDP, TCP, and TLS transport can be selected. TLS transport selection does not automatically load certs to the configuration.  ### Support Access support for Cisco phones at, [https://www.cisco.com/c/en/us/solutions/small-business/support-resources.html](https://www.cisco.com/c/en/us/solutions/small-business/support-resources.html) - [Videos](https://ukdocs.access4.com/videos?hsLang=en#main-content) - [LMS](https://ukdocs.access4.com/videos?hsLang=en#lms) - [PBX](https://ukdocs.access4.com/pbx?hsLang=en#main-content) - [Auto Attendants](https://ukdocs.access4.com/pbx?hsLang=en#auto-attendants) - [Changelogs/Feature Releases](https://ukdocs.access4.com/pbx?hsLang=en#changelogs-feature-releases) - [Users](https://ukdocs.access4.com/pbx?hsLang=en#users) - [General](https://ukdocs.access4.com/pbx?hsLang=en#general) - [Phone Numbers](https://ukdocs.access4.com/pbx?hsLang=en#phone-numbers) - [Devices](https://ukdocs.access4.com/pbx?hsLang=en#devices) - [CDR & Call History](https://ukdocs.access4.com/pbx?hsLang=en#cdr-call-history) - [Voicemail](https://ukdocs.access4.com/pbx?hsLang=en#voicemail) - [Queues](https://ukdocs.access4.com/pbx?hsLang=en#queues) - [Answering Rules & Time Frames](https://ukdocs.access4.com/pbx?hsLang=en#answering-rules-time-frames) - [Domains](https://ukdocs.access4.com/pbx?hsLang=en#domains) - [FAQ](https://ukdocs.access4.com/pbx?hsLang=en#faq) - [APPLICATIONS](https://ukdocs.access4.com/applications?hsLang=en#main-content) - [Insights](https://ukdocs.access4.com/applications?hsLang=en#insights) - [Web App](https://ukdocs.access4.com/applications?hsLang=en#web-app) - [Mobile App](https://ukdocs.access4.com/applications?hsLang=en#mobile-app) - [HARDWARE](https://ukdocs.access4.com/hardware?hsLang=en#main-content) - [Snom](https://ukdocs.access4.com/hardware?hsLang=en#snom) - [Fanvil](https://ukdocs.access4.com/hardware?hsLang=en#fanvil) - [Grandstream](https://ukdocs.access4.com/hardware?hsLang=en#grandstream) - [General](https://ukdocs.access4.com/hardware?hsLang=en#general) - [Cisco](https://ukdocs.access4.com/hardware?hsLang=en#cisco) - [Polycom](https://ukdocs.access4.com/hardware?hsLang=en#polycom) - [Yealink](https://ukdocs.access4.com/hardware?hsLang=en#yealink) - [Avaya](https://ukdocs.access4.com/hardware?hsLang=en#avaya) - [VOIP & NETWORKING](https://ukdocs.access4.com/voip-networking?hsLang=en#main-content) - [VoIP](https://ukdocs.access4.com/voip-networking?hsLang=en#voip) - [Troubleshooting](https://ukdocs.access4.com/voip-networking?hsLang=en#troubleshooting) - [Routers](https://ukdocs.access4.com/voip-networking?hsLang=en#routers) - [Networking](https://ukdocs.access4.com/voip-networking?hsLang=en#networking) - [ADMIN](https://ukdocs.access4.com/admin?hsLang=en#main-content) - [Onboarding](https://ukdocs.access4.com/admin?hsLang=en#onboarding) - [Support](https://ukdocs.access4.com/admin?hsLang=en#support) - [Billing](https://ukdocs.access4.com/admin?hsLang=en#billing) - [PORTING & NUMBERING](https://ukdocs.access4.com/porting-numbering?hsLang=en#main-content) - [Number Management](https://ukdocs.access4.com/porting-numbering?hsLang=en#number-management) - [Porting](https://ukdocs.access4.com/porting-numbering?hsLang=en#porting) - [ADD ONS](https://ukdocs.access4.com/add-ons?hsLang=en#main-content) - [Vonage SMS](https://ukdocs.access4.com/add-ons?hsLang=en#vonage-sms) - [Teammate - Microsoft Teams Integration](https://ukdocs.access4.com/add-ons?hsLang=en#teammate-microsoft-teams-integration) - [CallCabinet - Advanced Call Recording Analytics](https://ukdocs.access4.com/add-ons?hsLang=en#callcabinet-advanced-call-recording-analytics) - [Datagate - Telecoms Billing Engine](https://ukdocs.access4.com/add-ons?hsLang=en#datagate-telecoms-billing-engine) - [Call Transcription & Sentiment Analysis](https://ukdocs.access4.com/add-ons?hsLang=en#call-transcription-sentiment-analysis) - [Nava - CRM Connector](https://ukdocs.access4.com/add-ons?hsLang=en#nava-crm-connector) - [PromptVoice - Professional Voice Recordings](https://ukdocs.access4.com/add-ons?hsLang=en#promptvoice-professional-voice-recordings) - [COMPLETE TRAINING](https://ukdocs.access4.com/complete-training?hsLang=en#main-content) - [Help Desk](https://ukdocs.access4.com/complete-training?hsLang=en#help-desk) [![Untitled design-3](https://ukdocs.access4.com/hs-fs/hubfs/Untitled%20design-3.png?width=100&height=20&name=Untitled%20design-3.png "Untitled design-3")](http://uk.access4.com) 1 Hardman St, Manchester M3 3EB Copyright © 2025 Access4 UK