--- title: What Can I Do In The Global View? description: A explanation of the global view --- [Skip to content](https://ukdocs.access4.com/what-can-i-do-in-the-global-view#main-content) [![Untitled design-3](https://ukdocs.access4.com/hs-fs/hubfs/Untitled%20design-3.png?width=300&height=60&name=Untitled%20design-3.png)](https://documentation.luminatewholesale.com/?hsLang=en) Open main navigation Close main navigation How Can We Help You? - There are no suggestions because the search field is empty. 1. [Access4 UK Knowledge Base](https://ukdocs.access4.com/?hsLang=en) 2. [PBX](https://ukdocs.access4.com/pbx?hsLang=en) 3. [General](https://ukdocs.access4.com/pbx?hsLang=en#general) # What Can I Do In The Global View? ## A explanation of the global view This guide covers what a user can do in the global view, if you want more information on what views are and the different types, see [Understanding the different portal views](https://documentation.connecting-britain.com/understanding-the-different-portal-views). ### Home ![](https://ukdocs.access4.com/hs-fs/hubfs/image-png-Feb-21-2024-05-25-00-6329-PM.png?width=688&height=878&name=image-png-Feb-21-2024-05-25-00-6329-PM.png) 1 - **Home:** Navigate to the home tab which contains basic dashboards and statistics about all of your domains. 2 - **Domains:** This tab takes you to a list of all your domains. 3 - **Inventory:** Contains a list of all your phone hardware and phone numbers across all your domains. 4 - **Phones:** A list of all your phone hardware (same as inventory but clicking inventory requires you to click an extra button to get there). 5 - **Call History:** A list of all calls being made on your platform. 6 - **Configs:** A list of available UI configs. 7 - **Tickets:** Raise a ticket into our support team. 8 - **Profile:** Jump into your profile view or view any messages you have. 9 - **Apps:** A list of all apps available to the user logged in. 10 - **Knowledge Base:** A link to our knowledge base. 11 - **Provisioning:** A link to our provisioning platform. 12 - **Domain Quick Launch:** Enter a domain name to quickly jump into a domain.  13 - **Call Graph:** Show a graph of all call activity on your platform. ### Domains ![](https://ukdocs.access4.com/hs-fs/hubfs/image-png-Feb-21-2024-05-26-35-3852-PM.png?width=686&height=549&name=image-png-Feb-21-2024-05-26-35-3852-PM.png) 1 - **Domain Search:** Search for a domain you want to show. 2 - **Domain List:** A list of all your domains as well as some information about them such as active calls and total users. 3 - **Add Domain:** Add a new domain. See [How do I configure a new domain?.](https://documentation.connecting-britain.com/how-do-i-configure-a-new-domain) ### Inventory ![](https://ukdocs.access4.com/hs-fs/hubfs/image-png-Feb-21-2024-05-27-29-9156-PM.png?width=685&height=612&name=image-png-Feb-21-2024-05-27-29-9156-PM.png) 1 - **Filter:** Set criteria for what numbers you want to show. 2 - **Number List:** A list of all your phone numbers as well as information about each one. 3 - **Bulk Edit:** Edit multiple numbers at once (can only be done if multiple numbers are selected on the left hand side). 4 - **Import/Export:** Import or Export to and from a CSV file. 5 - **Add Phone Number:** Add a new phone number to the platform. 6- **Porting:** Opens up the porting and numbering interface ### Phones ![](https://ukdocs.access4.com/hs-fs/hubfs/image-png-Feb-21-2024-05-28-29-1443-PM.png?width=684&height=511&name=image-png-Feb-21-2024-05-28-29-1443-PM.png) 1 - **Filter:** Set criteria for what phone hardware you want to show. 2 - **Phone Hardware List:** A list of all your phone hardware as well as information about each one. 3 - **Builder:** Start the builder module to configure DSS keys of a phone. 4 - **Import/Export:** Import or Export to and from a CSV file. 5 - **Add Phone:** Add a new phone to the platform. ### Call History ![](https://ukdocs.access4.com/hs-fs/hubfs/image-png-Feb-21-2024-05-29-15-1152-PM.png?width=688&height=221&name=image-png-Feb-21-2024-05-29-15-1152-PM.png) 1 - **Filter:** Set criteria for what calls you want to show. 2 - **Scheduled Exports:** Set a scheduled CDR export at specific reoccurring times. 3 - **Export:** Generate a CSV file of the current filter. - [Videos](https://ukdocs.access4.com/videos?hsLang=en#main-content) - [LMS](https://ukdocs.access4.com/videos?hsLang=en#lms) - [PBX](https://ukdocs.access4.com/pbx?hsLang=en#main-content) - [Auto Attendants](https://ukdocs.access4.com/pbx?hsLang=en#auto-attendants) - [Changelogs/Feature Releases](https://ukdocs.access4.com/pbx?hsLang=en#changelogs-feature-releases) - [Users](https://ukdocs.access4.com/pbx?hsLang=en#users) - [General](https://ukdocs.access4.com/pbx?hsLang=en#general) - [Phone Numbers](https://ukdocs.access4.com/pbx?hsLang=en#phone-numbers) - [Devices](https://ukdocs.access4.com/pbx?hsLang=en#devices) - [CDR & Call History](https://ukdocs.access4.com/pbx?hsLang=en#cdr-call-history) - [Voicemail](https://ukdocs.access4.com/pbx?hsLang=en#voicemail) - [Queues](https://ukdocs.access4.com/pbx?hsLang=en#queues) - [Answering Rules & Time Frames](https://ukdocs.access4.com/pbx?hsLang=en#answering-rules-time-frames) - [Domains](https://ukdocs.access4.com/pbx?hsLang=en#domains) - [FAQ](https://ukdocs.access4.com/pbx?hsLang=en#faq) - [APPLICATIONS](https://ukdocs.access4.com/applications?hsLang=en#main-content) - [Insights](https://ukdocs.access4.com/applications?hsLang=en#insights) - [Web App](https://ukdocs.access4.com/applications?hsLang=en#web-app) - [Mobile App](https://ukdocs.access4.com/applications?hsLang=en#mobile-app) - [HARDWARE](https://ukdocs.access4.com/hardware?hsLang=en#main-content) - [Snom](https://ukdocs.access4.com/hardware?hsLang=en#snom) - [Fanvil](https://ukdocs.access4.com/hardware?hsLang=en#fanvil) - [Grandstream](https://ukdocs.access4.com/hardware?hsLang=en#grandstream) - [General](https://ukdocs.access4.com/hardware?hsLang=en#general) - [Cisco](https://ukdocs.access4.com/hardware?hsLang=en#cisco) - [Polycom](https://ukdocs.access4.com/hardware?hsLang=en#polycom) - [Yealink](https://ukdocs.access4.com/hardware?hsLang=en#yealink) - [Avaya](https://ukdocs.access4.com/hardware?hsLang=en#avaya) - [VOIP & NETWORKING](https://ukdocs.access4.com/voip-networking?hsLang=en#main-content) - [VoIP](https://ukdocs.access4.com/voip-networking?hsLang=en#voip) - [Troubleshooting](https://ukdocs.access4.com/voip-networking?hsLang=en#troubleshooting) - [Routers](https://ukdocs.access4.com/voip-networking?hsLang=en#routers) - [Networking](https://ukdocs.access4.com/voip-networking?hsLang=en#networking) - [ADMIN](https://ukdocs.access4.com/admin?hsLang=en#main-content) - [Onboarding](https://ukdocs.access4.com/admin?hsLang=en#onboarding) - [Support](https://ukdocs.access4.com/admin?hsLang=en#support) - [Billing](https://ukdocs.access4.com/admin?hsLang=en#billing) - [PORTING & NUMBERING](https://ukdocs.access4.com/porting-numbering?hsLang=en#main-content) - [Number Management](https://ukdocs.access4.com/porting-numbering?hsLang=en#number-management) - [Porting](https://ukdocs.access4.com/porting-numbering?hsLang=en#porting) - [ADD ONS](https://ukdocs.access4.com/add-ons?hsLang=en#main-content) - [Vonage SMS](https://ukdocs.access4.com/add-ons?hsLang=en#vonage-sms) - [Teammate - Microsoft Teams Integration](https://ukdocs.access4.com/add-ons?hsLang=en#teammate-microsoft-teams-integration) - [CallCabinet - Advanced Call Recording Analytics](https://ukdocs.access4.com/add-ons?hsLang=en#callcabinet-advanced-call-recording-analytics) - [Datagate - Telecoms Billing Engine](https://ukdocs.access4.com/add-ons?hsLang=en#datagate-telecoms-billing-engine) - [Call Transcription & Sentiment Analysis](https://ukdocs.access4.com/add-ons?hsLang=en#call-transcription-sentiment-analysis) - [Nava - CRM Connector](https://ukdocs.access4.com/add-ons?hsLang=en#nava-crm-connector) - [PromptVoice - Professional Voice Recordings](https://ukdocs.access4.com/add-ons?hsLang=en#promptvoice-professional-voice-recordings) - [COMPLETE TRAINING](https://ukdocs.access4.com/complete-training?hsLang=en#main-content) - [Help Desk](https://ukdocs.access4.com/complete-training?hsLang=en#help-desk) [![Untitled design-3](https://ukdocs.access4.com/hs-fs/hubfs/Untitled%20design-3.png?width=100&height=20&name=Untitled%20design-3.png "Untitled design-3")](http://uk.access4.com) 1 Hardman St, Manchester M3 3EB Copyright © 2025 Access4 UK